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Contact Us

Please first check the F.A.Q. Page for answers to your questions.

For any other questions, requests or bug reports, please write an email to:

To speed up the process when making a support request or a bug report, please include the following information:

  • Your invoice number(s) (except for pre-purchase questions)
  • Unity version number
  • Target platform(s)
  • Render Pipeline (Builtin/URP/HDRP) and version number

For issues or bug reports, please also include:

  • Detailed description of the problem and how to recreate it
  • Any console log related to GPU Instancer
  • Screenshots of the GPUI managers in use
  • If possible, screenshots and/or videos related to the issue and/or a sample project